Privacy policy

Collection and use of personal data of customers, suppliers and other contractors 

We wish to inform you that we will collect and use the personal data you provide to us, because this is necessary to conclude and execute any agreements with you. This applies both to our (potential) customers and to parties from whom we purchase goods and/or services.

If you are a (potential) customer of ours, we will use your data to send you a quotation, to determine which specifications or requirements a certain business or service has to meet, to be able to deliver goods or to be able to carry out work for you, to be able to invoice and to communicate with you quickly and efficiently about any aspects of the execution of the agreement.

If you are a (potential) supplier or other contractor, your personal data is also necessary for the conclusion and execution of this agreement. In case of purchasing, it is necessary to be able to let you know what specifications or requirements a certain business or service has to meet as far as we are concerned, to be able to send a request for a quotation or place an order for you, to be able to pay your invoices and to be able to communicate with you about other aspects of the agreement smoothly and efficiently.

You are not obliged to provide us with your personal data. If you do not provide us with or provide insufficient  personal data, we may, however, not be able to carry out the aforementioned services.

Transfer to third parties

With regard to the execution of any agreements with you, we may have to provide your personal data to parties who supply parts, materials and products to us or carry out work on our behalf. We also use external server space to store (parts of) our sales and purchasing records, of which your personal data is a part. For this reason, your personal data will be provided to our server space provider. We also use Microsoft Office and the associated storage facilities for emails and other files. Since we use a newsletter mailing service, your personal data is forwarded to the service provider.

Direct marketing

If you order from us on a regular basis, we will store and use the personal data you provide to inform you personally by email about our existing and new products and services in the future and, if necessary, to make you an offer for this. Marketing of our products and services is a legitimate interest for using your personal data. Every time we send you an promotional email, you have the option to inform us that you no longer wish to receive it. See the unsubscribe link at the bottom of each mailing.

The website www.cro-tech.com uses cookies. Cookies are small text files that are placed on your computer, tablet or smartphone when you visit our website. In these text files, information is stored that can be recognised by the website during a later visit.

Functional and analytical cookies

First of all, we use functional cookies. We do this to ensure that the use of our website functions properly.

Using analytical cookies, we can see which pages have been visited and what has been clicked within our website. We use Google Analytics for this. Cro-Tech has set the Google Analytics cookies to be privacy-friendly according to the manual that the Dutch Data Protection Authority has drawn up for this purpose. This means that the last three digits of your IP address are protected.

Automated decision-making

Cro-Tech does not make decisions based on automated processing on matters that could have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without involvement of a human being (e.g. an employee of Cro-Tech).

Personal data retention period

If you have requested a quote from us, but you have not become our customer, we will remove your details no later than one year after our last contact. Even if we have received, but have not yet accepted an offer from you, your personal data will be deleted no later than one year after our last contact. If however, you are a customer of ours or we are your customer, we will retain your personal data for a period of seven years after the end of the financial year in which the agreement has been fully and completely fulfilled. The period of seven years corresponds to the period during which we are obliged to keep our records for the Tax and Customs Administration. At the end of this period, we will remove your personal data.

Your rights

You have the right to ask us to view your own personal data. If there is a reason to do so, you can also ask us to update your personal data or to change any inaccuracies. In addition, you have the right to ask for your personal data to be deleted or to restrict the use of your personal data. You can also object to the collection and use of your data with us or file a complaint with the Dutch Data Protection Authority. Finally, you can ask us to obtain your personal data or to transfer your data to another party. In order to be able to exercise your rights, please contact:

Zoerbeemden 8
6245 LR Eijsden
Nederland
Tel.:  +31 43 409 87 77
m.crousen@cro-tech.com

You can also contact us with questions or for more information about the collection and use of your personal data.

How we protect personal data

Cro-Tech takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access and unwanted disclosure and alteration. If you feel that your data is not properly protected or you suspect misuse, please contact m.crousen@cro-tech.com